Refund Policy

Last updated August 2026

PointPals is completely free to use. We don’t charge for the app, there are no subscriptions, and we never collect payment details — so there’s nothing to refund.

If you have a question about your account or your data, email support@pointpals.co.nz and we’ll help.

This is a plain-language policy for a small independent app; it isn't legal advice. Questions? support@pointpals.co.nz.